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Migration von Symantec NPP Lizensierungsdiensten auf Broadcom

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    Migration von Symantec NPP Lizensierungsdiensten auf Broadcom

    Broadcom migriert die Infrastruktur für Lizensierungsdienste der Network Protection Produkte (NPP) auf Broadcom Infrastruktur. Davon betroffen sind die ehemaligen Bluecoat Lösungen:

    HW appliances
    • ASG-S200/S400/S500 HW appliances
    • Proxy, MACH5, and Reverse Proxy edition SG-S200/S400/S500 HW appliances
    • Proxy and MACH5 edition SG300/600/900/9000 HW appliances
    • Content Analysis CAS-S200/S400/S500 HW appliances
    • ProxyAV HW appliances
    • Management Center HW appliances
    • SSL Visibility HW appliances
    • Security Analytics HW appliances
    Virtual Appliances
    • Gen2 SG-VA virtual appliances
    • Gen1 SWG-V100 virtual appliances
    • Gen1 MACH5 virtual appliances
    • Content Analysis CAS-VA virtual appliances
    • Management Center MC-V100 virtual appliances
    • Reporter RPT-V100 virtual appliances
    • Web Isolation virtual appliances
    HIer die original Meldung von Broadcom:

    As part of the transition of Symantec Enterprise Division (SED) to Broadcom, we will be migrating our backend licensing and services for Network Protection Products (NPP), currently hosted on Symantec infrastructure, to Broadcom. This migration will occur in three phases:
    Phase 1 – Symantec to Broadcom backend license server transition
    Phase 2 – Transition to new IP addresses for NPP services on Broadcom infrastructure
    Phase 3 – Retiring of Symantec IP addresses for NPP services

    Phase 1 – Symantec to Broadcom backend license server transition
    The first phase has no customer impact, it involves a migration of Symantec/Norton backend systems to Broadcom. This is strictly an internal transition, and requires no changes to the customer’s network/environment, all of the external NPP service points remain unchanged. The backend migration from Symantec/Norton to Broadcom was successfully completed as of 3pm PST, March 12, 2020.
    However, to ensure no customer impact before we start phase 2, we recommend that you consider taking the following additional steps as a preventative measure before phase 2. These steps include:
    1. Download a current license file for each of your appliances (both hardware and virtual)
    2. Disable the license auto-update on your appliances during the transition
    While there should be no impact in this initial phase, our Support teams are on standby to assist in case you have any issues or questions.
    Phase 2 – Transition to new IP addresses for NPP services on Broadcom infrastructure
    The next phase is scheduled for Friday evening at 6pm, April 11, 2020 is to be completed by Saturday, April 12, 2020. In this phase, we will update our DNS entries for the NPP services to cutover to a new set of IP addresses (see below).
    NPP ServNPP Service Host Symantec IP address Broadcom IP address
    validation.es.bluecoat.com 155.64.49.136 192.19.237.101
    bto-services.es.bluecoat.com 155.64.49.131 192.19.237.99
    device-services.es.bluecoat.com 155.64.49.132 192.19.237.100
    download.bluecoat.com 155.64.49.133 192.19.237.102
    services.bluecoat.com 155.64.49.135 192.19.237.103
    abrca.bluecoat.com 155.64.49.137 192.19.237.69
    For some customers, this change may require you to update your Firewall rules. If you have any IP based firewall rules to product/licensing traffic, please ensure that your network/IT organization makes the necessary changes to allow these new Broadcom hosted IP addresses (192.19.237.x) by April 11, 2020.

    Phase 3 – Retiring of Symantec IP addresses for NPP services
    The final phase will be to retire all of the old Symantec based IP addresses (155.64.49.x). These will be retired and will no longer cease to function for any NPP services.

    List of NPP products that may be impacted
    NPP products that rely on the licensing back-end include both Hardware and Virtual appliances. The list of products relying on backend NPP services include:
    HW appliances
    • ASG-S200/S400/S500 HW appliances
    • Proxy, MACH5, and Reverse Proxy edition SG-S200/S400/S500 HW appliances
    • Proxy and MACH5 edition SG300/600/900/9000 HW appliances
    • Content Analysis CAS-S200/S400/S500 HW appliances
    • ProxyAV HW appliances
    • Management Center HW appliances
    • SSL Visibility HW appliances
    • Security Analytics HW appliances
    Virtual Appliances
    • Gen2 SG-VA virtual appliances
    • Gen1 SWG-V100 virtual appliances
    • Gen1 MACH5 virtual appliances
    • Content Analysis CAS-VA virtual appliances
    • Management Center MC-V100 virtual appliances
    • Reporter RPT-V100 virtual appliances
    • Web Isolation virtual appliances
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